Article 1. Applicability

1.1 All offers, orders and agreements from our webshop are subject to these General Terms and Conditions of Sale (hereinafter: Terms and Conditions) to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Conditions.
1.3 The provisions of these Conditions may only be deviated from in writing, in which case the remaining provisions shall remain in full force.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements for our webshop, are also stipulated for the benefit of intermediaries and other third parties engaged by our webshop.

Article 2. Offers/Agreements

2.1 All offers from our webshop are without obligation and our webshop expressly reserves the right to change prices, in particular when this is necessary on the basis of (legal) regulations.
2.2 An agreement is only established after acceptance of your order by our webshop. our webshop is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will inform you within ten (10) working days of receiving the order.

Article 3. Prices and Payments

3.1 The prices stated for the products and services offered are in euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless stated otherwise or agreed upon in writing.
3.2 Payment must be made without discount or compensation. Delivery of the goods will take place after payment of the full amount of the invoice to the bank account number stated during the ordering process.
3.3 Payment can be made in (one of) the way(s) as indicated during the ordering process.
3.4 If the prices for the offered products and services increase in the period between the order and its execution, you are entitled to cancel the order.

Article 4. Delivery

4.1 The delivery times given by our webshop are indicative only. Exceeding any delivery period does not entitle you to compensation, nor does it entitle you to cancel your order or dissolve the agreement, unless the delivery period is exceeded to such an extent that you cannot reasonably be expected to leave the agreement intact. In that case, you are entitled to cancel the order or to dissolve the agreement insofar as this is necessary.
4.2 The delivery of the products takes place at the place and time at which the products are ready for dispatch to you.

Article 5. Retention of title

5.1 Ownership of products delivered shall not be transferred until you have paid all that is owed to our webshop on the basis of any agreement. The risk in respect of the products shall pass to you at the moment of delivery.

Article 6. Complaints and Liability

6.1 You are obliged to check upon delivery whether the products satisfy the agreement. If this is not the case, you must inform our webshop in writing, stating reasons, as soon as possible and, in any event, within seven (7) working days of delivery, or after observation was reasonably possible.
6.2 If it has been demonstrated that the products do not meet the requirements of the agreement, our Webshop has the option of replacing the products in question with new products upon their return or refunding the invoice value.
6.3 If you do not wish to purchase a product for whatever reason, you have the right to return the product to our webshop within fourteen (14) working days of delivery. In this case, returns will only be accepted if the product's packaging is undamaged and any plastic seal on the packaging has not been broken, whereby any transport costs incurred and to be incurred for returns will also be borne by you.

Article 7. Orders/communications

7.1 For misunderstandings, mutilations, delays or improper transmission of orders and communications resulting from the use of the Internet or any other means of communication in traffic between you and our Webshop, or between our Webshop and third parties, as it relates to the relationship between you and our Webshop, our Webshop shall not be liable, unless and to the extent that there is intent or gross negligence on the part of our Webshop.

Article 8. Force Majeure

8.1 Without prejudice to its other rights, our web shop shall, in the event of force majeure, have the right, at its own discretion, to suspend execution of your order or to dissolve the agreement without judicial intervention by informing you of this in writing and without our web shop being liable to pay any compensation unless, in the given circumstances, this would be unacceptable according to the criteria of reasonableness and fairness.
8.2 Force majeure is understood to mean any shortcoming which cannot be attributed to our webshop, because it is not due to its fault, and which cannot be attributed to it under the law, legal action or generally accepted practice.

Article 9. Miscellaneous

9.1 If you provide our Webshop with an address in writing, our Webshop shall be entitled to ship all orders to that address, unless you provide our Webshop with a different address in writing to which your orders should be sent.
9.2 If our Webshop allows deviations from these Terms and Conditions, tacitly or otherwise, for a short or long period of time, this shall not prejudice its right to demand immediate and strict compliance with these Terms and Conditions. You can never assert any right on the grounds that our webshop applies these Terms and Conditions flexibly.
9.3 In the event that one or more of the provisions of these Terms and Conditions or any other agreement with our Webshop should be in conflict with any applicable legal provision, the provision in question shall cease to apply and shall be replaced by a new comparable provision to be determined by our webshop in accordance with the law.
9.4 Our Webshop is authorised to make use of third parties in the execution of your order(s).

Article 10. Applicable law and competent court

10.1 Dutch law applies to all rights, obligations, offers, orders and agreements to which these Conditions apply, as well as to these Conditions.
10.2 All disputes between the parties will be submitted exclusively to the competent court.